FAQs

If you are currently a user of the original Hymnals App, migrating from the original Hymnals App to the new Hymnals 2 App is easy. Follow the steps below.  (Annotations created in the original Hymnals App will not transfer to the new Hymnals 2 App.)

• Make sure you have an account on giamusic.com
  If you you do not have an account, you can create one for free by visiting https://www.giamusic.com/store/register

1. On the original Hymnals App, login to your account in the Account view.
2. After you are logged in, on the Account view click on the blue “Back up now” button. Wait for the backup to complete.
3. Once the original Hymnals App backup is complete, login to the new Hymnals 2 App.
4. While logged in in the Hymnals 2 App, on the Account view, select the “Restore” link on the most recent backup. The date and time should match the date and time you backed up the original Hymnals App. 
5. Wait for the restore process to complete. Then navigate to the Library view to watch your purchased hymnals download. Let the hymnals completely download before closing the app.

There are two reasons why we are keeping the original Hymnals App –

1. The navigation of hymn pages and of hymns is much different.  It may take some users some time to become familiar with the new navigation. We want to give existing  users the opportunity to try the new Hymnals 2 App before making the switch.

2. The technologies used to make annotations in the new Hymnals 2 App is much different than the original Hymnals App.  Any annotations created in the original Hymnals App will not migrate to the new Hymnals 2 App. This may cause some users of the original Hymnals App to not want to switch right away.

Version 14 or greater for Hymnals 2

Version 9 or greater for the original Hymnals App.

There are quite a few changes and improvements to Hymnals 2.  Click here for the run down. 

There is an older version of the Hymnals app for Android.  However, there are no plans to continue the development of the Android version.

Install the most current Hymnals app to your iOS device from the Apple app store. In the “Account” area of the app, login to your giamusic.com account.  Then email [email protected] proof of your Android purchase and the email address of your giamusic.com account. We can then assign the hymnal to your account that will automatically download to your device.
Types for proof of Android purchase:  

• Screenshot of hymnal installed on your Android device.
• An email receipt of the hymnal purchase from the Google Play store.  

There are no versions of the Hymnals app that work on Microsoft Surface or the Amazon Kindle Fire.

Unfortunately, since the purchase was made either though the Apple App Store or the Google Play Store, we are unable to offer a refund.

Yes. We have plans to be adding WLP publications in the near future.

No. Due to copyright agreements with artists and publishers, the app is unable to print hymnal pages to a printer.

Not currently, but maybe in the future.  We are working with ForScore to provide GIA publications in ForScore while protecting the copyright agreements of the artists. 

While in annotation mode, tap on the annotation that you would like to delete. The annotation will begin to pulsate and a secondary menu will appear at the top of the screen.  Tap the trash can icon to delete the annotation.

In the Hymnals 2 app, just a single tap in the center of the screen will toggle full screen mode.  In the original Hymnals app you must double tap in the center of the screen to toggle full screen mode. 

The rest of your hymnal is downloaded.  It’s just a different way of navigating.  The first part of the hymnal is the title section with credits, acknowlegments, history, etc.  To navigate to the next hymn, swipe from right to left, or tap the right side of your screen.

Only some of the hymnals have access to recorded audio samples a portion of the hymns.  When these are available, the speaker icon will be available to tap.  Tapping on the speaker icon will launch a small audio player to play the audio clip. If you cannot hear the sample play –

• Make sure your device is not in “Silent Mode”.  On iPhones, this is a switch on the side of the device. On the iPad, it’s in the settings or swiping down from the top right corner of the screen.
• Make sure that your volume is up and that you can hear the selected audio output on your device.
• Check to that your device is not connected to an external speaker that you cannot hear.
• An internet connection is required to listen to audio samples.

Hymnals 2 app has the ability to display pages side by side in landscape orientation.  The original Hymnals app only displays one page at a time.